Commercial Service
We can help you establish a network of computers at your office, develop a new web presence, evaluate, install, upgrade software, or develop efficiency in your existing infrastructure.
Support
Our company will support your systems or provide training for your staff to effectively manage the technologies we build and implement. Remote support is available when on site service is not convenient or not necessary.
Websites
Ready to break out of your brick and mortar location and start selling to a national or even world-wide market? Maybe you have a great product but don't have the capital for or just don't need a storefront. If so, you may be ready for e-commerce. We can make your website an indespensable tool for your customers. We have experience building complete custom online tools, applications and utilities. Our applications are secure, stable and flexible so your site can grow and expand with your business and our process is simple and concise.
Servers
We support solutions from Microsoft, Apple and Linux providers such as Windows Server 2000 through 2008 R2 and the Microsoft Small Business servers, Mac OSX servers, and Red Hat Enterprise servers.
A server enables you to easily share files between computers, gives you remote access to your network, provides security and backup options, centralizes printing, can auto-deploy software, and many more features. Many servers are designed to be easily expandable for additional file storage space, others are dedicated to a single task when the volume of traffic is a concern, and there are servers capable of consolidating many physical systems using virtual computing software.
Computers
There are many different platforms to choose from and some are better than others for specific situations. For instance some computers are designed for simple web browsing, email, and social networking while others are powerhouses for video and photo editing, 2D or 3D design, and high end software applications that require immense amounts of processing power. We provide the most cost effective systems for the particular task.
What if one team wants Mac and another wants Windows or Linux? No problem.
With cross platform capability, all of your computers can communicate with each other through your network. We observe that people are most productive on their platform of choice and enabling cross platform communication makes it easy for your staff to share files internally between different types of computers while working on the systems they know well.
We support most Mac, Windows, and Linux desktop platforms. Whether it's an upgrade or replacement, we will make sure your computers are always running and responding at full speed.
Software
We frequently act as a technical liason between your business and your software providers. Software is usually written to anticipate many different configurations. If you are installing new software that needs to be set up for the first time or upgrading from an old version, we will be sure your software is configured correctly in order to meet the needs of your business.
Data
Company data is the core of your organization. Security policies and group management in servers makes it possible to assign a group of people access to various files and folders and even specific computers. You might want to offer a public computer for guests but don't want to expose your internal systems. Iota Interactive can help manage this and many security configurations designed to protect your confidential information.
Backups
Iota Interactive offers backups through external hard drives or automated off site backup solutions. Many solutions we recommend also meet HIPAA regulations.
Security
Sophisticated spyware, viruses and data mining breaches must be avoided and it is critical that confidential information isn't compromised. Enterprise class spyware and antivirus solutions allow us to monitor traffic, update, and secure the entire company via a single computer. Advanced routers offer controllable content filtering by keywords, websites and IP, or by scanning other activity in and out of your internet connection. We have reporting tools for analysis of activity on your systems to take care of infection or security problems before the situation becomes critical.
Server policies that require password complexity and password changes based on a schedule may be a simple initial step to establish a basic level of security. We can configure settings in your server that automatically handle these tasks.
Remote Access
Remote access applications have become very popular but aren't always designed to protect your company data. VPN technologies connect one building to another building or people to the office so that your staff can check email or work on files as if they are sitting in the office. With VPNs, prying eyes can't view critical information being transmitted back and forth because the VPN requires encryption to secure communications.
Redundancy
Protecting company data with redundancy can be the difference between paying a few hundred dollars for a simple part replacement or several thousand to rebuild and restore the entire system. Redundancy eliminates single points of failure by duplicating capabilities and copying data automatically. There are servers that come with multiple hard drives called RAID configuration, multiple power supplies, and more.
If your business relies on internet uptime, there are devices that can accept and route traffic over multiple internet connections.
These solutions automatically switch to secondary systems keeping information available when there is a problem. Many of the solutions send email notifications when immediate attention is needed.
Mobile
We set up laptops, Blackberry and Blackberry server, mobile Exchange (Outlook access), iPhones, iPads and touchpads, and many other mobile and hand-held devices.